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The sheer number of options was confusing though. How were average buyers supposed to know which engine was right for them? A six-cylinder seemed cheap until you realized resale value tanked because everyone wanted the V8.

I have a Ford Explorer and just checked the VIN on the recall website. Unfortunately, mine is included in this batch. The dealership quoted me about $800 for the repair if it's not covered, but I'm hoping it's fully covered under the recall.

Okay, so I called Ford corporate and they confirmed that the entire repair is covered under the recall at no cost. I called the dealership back and they apologized for the confusion. New appointment scheduled for this Saturday!